Organization Settings are the org-wide defaults that sit above every event and season. Reach them from the top-right account menu (your name and organization, e.g. Full Name / Organization Name) → Organization Settings. These are typically managed by an Organization Admin.
WHY THIS STEP | Set these once and every new event inherits them. Connecting Stripe, saving venues, defining tax and fee rules, building reusable tasks (forms and waivers), and creating discounts at the org level means you are not reconfiguring the same things event by event — new events and seasons pull from here automatically. |
The settings sidebar has two groups: Settings (General, Staff, Stripe, Venues) and Invoice Settings (Tax Rates, Fee absorption).
General
The landing page for your organization's settings. Use it as the jumping-off point to the sections below.
Staff
Manage the people in your organization. Org-level access is administered here. Assign the roles Organization Admin, Event Director, Scorekeeper / Site Staff, and Read-Only / Viewer to users.
Stripe
Connect and manage the organization's Stripe account, which powers payment collection for both registration and tickets across every event. When connected, the page shows a Stripe Connected status with the linked business name and email, plus an Open Stripe Dashboard button.
Before connecting you can set up events, create and configure tickets, and preview the checkout page — but you cannot process payments, and ticket listings show as “unavailable.”
After connecting you get all of that plus payments process and ticket listings become available for purchase.
Venues
This section displays a library of saved venues your organization can reuse across events and seasons.
Click Search address or place to add a facility.
Click on the venue name to update the name and address, add a site contact, and add or edit play surfaces.
Anything saved here appears under Saved venues. When you add venues to an event, regularly used venues can be added once.
Tax Rates (Invoice Settings)
Define tax configurations applied to invoices.
Click Tax Rates in the left menu.
Click Add Config.
Set the Product Type, Sport, Tax Rate, whether it is Active, and whether the Service Fee and Processing Fee are taxed. Click Save.
WATCH OUT | Fastbreak does not review tax rates for accuracy or compliance, which means your organization is responsible for ensuring the rates you enter are correct. |
Fee Absorption (Invoice Settings) [COMING SOON]
Registration
Navigate to the Registration icon on the left side within Organization Settings.
Payment Settings
Start with Payment Settings.
Use the toggle to enable all participants to pay later for new events. This setting then applies to all new events, but can also be edited at the event level.
Adjust customer eligibility to pay later.
Choose Any customer to allow registration fees to be paid after submitting registration (assuming the event allows for this).
Choose Specific Customers to allow them to pay registration fees after submitting registration. Type in a customer name and click their contact to add them to the pay later list. To delete a customer from this list, click the trash can icon next to their name.
Discount Categories
Click on Discount Categories.
Create a new category discount by clicking +Create Discount.
Click the check mark next to Percent to add a percentage discount. Leave the box unchecked for a fixed amount Face Value discount.
Add required details to distinguish the discount from others: Value, Min. Event Price (to activate the discount), and Customer Category. Add optional details: Label, Max. Event Price, Event Types, Description, and Tooltip. Click Create Discount to save.
Search for discounts by label or category using the search bar.
Filter the discounts by all types, percentage, or fixed amount.
Click on a discount category in the list to pull up additional details.
To edit a discount, click Edit, make adjustments, and click Save Changes.
Discount Codes
Click on Discount Codes.
Click Create Code.
Add the discount code details:
Discount Code Name: Type in the discount code name.
Discount Code: Type in the discount code.
Discount Type: Choose percentage or fixed amount. Based on that choice, type in the percentage or the fixed amount.
Allow stacking with other discounts: Enable this feature if you’d like to allow this to be used on top of/in addition to category and item discounts.
Start Date & Time: Leave blank for immediate availability or click the calendar button to select discount code availability.
End Date & Time: Leave empty for no expiration or click the calendar button to select the discount code expiration date.
Minimum Event Price: Enter in a dollar amount for a discount that applies to events with prices higher than the amount.
Maximum Uses: Set how many times the discount can be used across customers.
Usage Type: Select total or per user usage in the dropdown.
Event Applicability: Select global for all events and specific events for individual ones. If individual, select the specific event check boxes.
Item Count Discounts
Click on Item Count Discounts.
Click Create Discount.
Enter details for the new item count discount.
Team Count Threshold: Identify the minimum number of teams/participants a registrant must register for an event for the discount to apply. The number of registrants must be greater than or equal to this value. (e.g. 2+ teams means that as soon as someone tries to register 2 or more teams, the discount applies).
Discount Type: Choose percentage or fixed amount. Based on that choice, type in the percentage or the fixed amount.
Minimum Event Price (optional): Identify the minimum event price that the discount applies to. The event must have a registration price of at least the minimum event price for this discount to apply.
Click Create Discount to save.
On the Item Count Discounts page, view all item count discounts that have been created. Click on a discount to view more details.
Use the search bar and the filter button to narrow down the results table.
Discount Hierarchy (High to Low)
When multiple discounts are active, the registration price applies the following order of operations:
Customer Category Discount: This is the highest priority discount, as it is typically arranged before registration is open.
Early Bird Discount: If the Early Bird price is below the price for the customer category discount, the Early Bird price will apply. This is created at the event level.
Item Count Discount: Applies if no other discounts are active.
Discount Code: This is always applied last, if allowed.
*Last Minute Deals: These are created at the event level and override everything when active at the division/competitive level.
Tasks
Build tasks and waivers once here, then reuse them across any event's registration flow instead of recreating them each time. Navigate to the Tasks icon on the left side bar. Edit, delete, or reorder them with the three-dot menu and the up/down arrows.
Forms
Click on Forms.
Click Create New Form. Name the form, add an internal description, and select which fields to add to the form from the list on the left. This is very similar to creating a form in an individual event.
Add a Task Name, then choose from the fields in the left panel to add them to the form. Click the + next to the fields: Standard Fields (name, DOB, T-shirt size, waiver agreement, etc.), Field Groups (Address, Emergency Contact, etc.), Document Uploads (driver’s license, insurance card, birth certificate, etc.), or Create Custom Field for anything else.
Use the toggle next to each form field to mark it as Required or optional.
Click Save Task.
Waivers
Click on Waivers. Search your existing waivers.
Click Create New Waiver. Name the waiver and click Create Waiver to bring information fields into the waiver. Click Done when ready.
To remove a waiver, click the three-dot menu. Click Remove waiver. This will permanently remove a waiver from the global library. All previously collected tasks and signed documents will still be accessible.
Use the up/down arrows above each table column to sort results.
Task Templates
Click on Task Templates.
To create a new template, click Create New Template.
Add a Template Name and optional Template Description.
Select which saved tasks to add to the template.
Click Create Task Template.
Click the three dots on the right side of the template to edit or remove the group.
Schedule
Schedule Settings hold the reusable defaults that speed up building a schedule on every new event.
Tags
Click Tags either from the dashboard or from the left menu. Manage tags at the organization level to categorize and filter events.
Type in a tag name and click +Create on the right side. It will be populated in the your tags area below when done.
To delete a tag, click the X on the tag in the list of Your Tags.
Venues
Click Venues to manage your organization’s master venue list.
Click view to edit the venue details or the trash can icon to remove the venue. Click Add Your First Venue begin the list of saved venues.
Search for the venue by name or address.
Add an optional abbreviation and optional contact information for the venue. Then click Add Venue.
Click Add Surface to identify the venue's playing surfaces. Add playing surface details and click Add.
Click Save Venue.
Templates
Click Templates to manage your organization’s division configuration templates.
Click Edit to edit the template or the trash can icon to delete it.
Payment Settings
Click Payment Settings.
Enable pay later by default for new events. Toggle the button on if you wish to enable pay later by default for new events. This is set for the whole organization but can be edited at the event level per event. This has the same setting capabilities as the Payment Settings in an event's Registration page.
Determine Customer Eligibility.
Any customer: When selected, this option allows all customers to pay later if the specific event also allows.
Specific customers: When selected, this option allows a specific list of customers to pay later.
Search for specific customers to add to the list of people allowed to pay later. Click the name to add to the list.
Click the trash can icon to delete the customer from the pay later list.
Optimization
Click Optimization to configure default schedule windows, time slots, and advancement tiebreakers.
Update Default Time Windows by clicking the pencil icon next to a time slot.
Update Default Time Slots for scheduling.
Click Add Time Slot. Then click the pencil icon to adjust the time slots and the trash can icon to delete.
Click Advancement to set universal bracket advancement settings.
Add a Max score differential (per match).
Set Schedule standing settings: division grade order.
Designate the order for Pool placement criteria by either adding new criteria or adjusting the existing order using the list of dropdowns.
Click Save.
Widget Builder
Click on Widget Builder. Click Initialize Builder to begin. Widgets will automatically populate data based on filters chosen. The builder results in optimized, secure embed codes to be copied and pasted into a website.
Events
Label: Type in the label for your reference.
Filter Options (Optional)
Event Status: Select the option to filter between all events, upcoming only, in progress only, completed only.
City: Type in the city name.
Start Date: Click the calendar icon to select a start date.
Event Tags: Choose a tag from the list of previously created tags.
Gender: Choose the gender to filter between the options.
State: Type in the state.
End Date: Click the calendar icon to select a start date.
When finished, click Create Iframe.
Schedule
Label: Type in the label for your reference.
Filter Options (Optional)
Event Status: Select the option to filter between all events, upcoming only, in progress only, completed only.
City: Type in the city name.
Start Date: Click the calendar icon to select a start date.
Event Tags: Choose a tag from the list of previously created tags.
Gender: Choose the gender to filter between the options.
State: Type in the state.
End Date: Click the calendar icon to select a start date.
When finished, click Create Iframe.
Standings
Label: Type in the label for your reference.
Select sport to display cumulative standings for all teams across all events in the organization for that sport.
Ticket Settings
Click the Tickets icon to configure how ticket pricing is displayed for paying customers.
All In Pricing: Ticket prices at checkout include all fees before sales tax. This is the default setting.
Fees Applied at Checkout: Show the base ticket price; fees and tax are added at checkout. This can be selected if desired and then click save changes.
Click Save Changes.
Also in the account menu
The same top-right menu holds other organization-level items outside the settings page: Profile, Help & FAQ, Households, Billing & Transactions, Switch Organization, Add Organization, and Go to Personal Account.