The Sales section is where you can view every order made through your website, create internal checkout orders, set up customer discount categories, and build coupons for specific events.
View and manage checkout orders
Here’s how:
Go to Sales → Checkout Orders.
Use the filters to view orders by status:
Paid
Not Paid
Cancelled
Temporary (incomplete orders)
Refunded
Click any order to view details, including payment type, customer info, and items purchased.
Manually create an order:
If a coach or parent cannot register online, you can create the order for them.
Here’s how:
Go to Sales → Checkout Orders.
Click New Checkout Order.
Select the customer or enter a new one.
Add the items (event registrations, products, etc.).
Choose the payment method:
Pay Now
Pay Later
Mark as Paid (for cash/check)
Save the order.
💡 Tip: Use Pay Later when you want the team registered but payment will be collected offline.
Create user category discounts
User category discounts let you assign permanent discounts to top customers or returning teams. For example, you might offer:
Welcome: $15 off for your New users
Here’s how:
Go to Sales → User Category Discounts.
Create a New Discount and enter:
Label: This is the short name of the discount (example: “Welcome”).
Description: A simple note that explains what the discount is for (example: “New member welcome discount”).
Face Value: The dollar amount of the discount or you may select a percentage if you'd prefer(example: “$15”).
Min Event Price: The minimum event price required for the discount to apply (example: “100”)
(Sample: Specific discount for a category of user's who ONLY play with the organizer)
Tap Create to save the discount
💡 When you place a customer into a Discount Category, their discount is applied automatically at checkout as long as they’re logged in.
Coupons work differently — customers must manually enter a code at checkout to receive the discount.
Create event-specific coupons
Coupons are used for one-time or limited discounts—perfect for promotions, early-bird offers, or special partner discounts.
Here’s how:
Go to Sales → Coupons.
Click New Coupon.
Enter the following:
Coupon Name: The display name of the coupon (example: “Gold”).
Coupon Code: The code customers will enter at checkout (example: “GOLD15”).
Discount Amount: The dollar amount taken off the event price (example: “15”).
Minimum Price: The minimum event price required for the coupon to apply
Choose:
Customer Categories: Select which customer groups can use this coupon (optional).
Events: Choose the specific events this coupon applies to (required).
Set the coupon to Active.
Create the coupon.
💡 Coupons must be linked to at least one event—otherwise they will not activate at checkout. And, customers must manually enter the code at checkout to receive the discount.