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Adding staff accounts and permissions

Add admins to manage events online and share access codes so gate staff can scan and sell tickets.

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Written by Sabrina Butt
Updated over 2 months ago

Fastbreak makes it easy to bring in extra help. You can add admins to manage events online, and give gate staff access to scan or sell tickets at the door.

Here's how:

Gate staff (mobile app access)

Gate staff don’t need web accounts. Instead, they’ll use the Snap Entry mobile app to scan and sell tickets at the gate.

  1. Head to an Event.

  2. Go to the Snap Entry tab in your event.

  3. Share the Access Code with your gate staff.

  4. After they download Snap Entry, they’ll enter this code to get access to scanning for your event.

ℹ️ Event access codes change per event. Make sure your gate staff have the right code before game day.

💡 Tip: Have staff download the Snap Entry app and test their access the day before the event to avoid last-minute issues at the gate.


Add admins (web access)

Admins can log in to the Fastbreak web app to manage events, tickets, and payments.

  1. Go to Staff.

  2. Click Add Staff.

  3. Assign them as an Admin or Member

  4. Enter the staff member’s email.

  5. Send Invites.

💡 Tip: Only add trusted staff as admins. They’ll have access to your events, ticket setup, and reports.


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