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Editing or canceling tickets after publishing

Change or remove tickets anytime — adjust names, prices, dates, or close sales.

S
Written by Sabrina Butt
Updated over 2 months ago

Things change — prices, schedules, or even ticket types. Fastbreak makes it easy to adjust tickets after they’re published.

Here's how:


Edit a ticket

  1. Go to the Tickets tab in your event.

  2. Select the ticket you want to edit.

  3. Update details like:

    • Ticket name

    • Description

    • Price

    • Sales window (start/end dates)

    • Access window & venues

    • Transferability

  4. Click Save.

💡 Tip: Small changes like renaming or adjusting times won’t affect tickets already purchased — those tickets will remain valid.


Cancel a ticket

  1. Go to the Tickets tab in your event.

  2. Select the ticket you want to remove.

  3. You’ll see one of two options, depending if the ticket has any sales:

    1. Deactivate Ticket: if sales have already occurred.

    2. Delete Ticket: if no sales have been made.

⚠️ If tickets have already been sold, deactivating may cause confusion. Instead:

  • Close sales by updating the Sales Window.

  • Issue refunds if needed from the Attendees tab.

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